Computer Systems Support Technician

The demand for computer systems support skills spans almost every industry in the US and the greater global economy. There is a wide variety of roles and responsibilities for these positions, and a great formula for success combines the understanding of technical computer issues with excellent people skills. Computer support technicians might not just install and maintain hardware and software, they might also be called upon to train the user in its operation. A systems support technician who is excellent at both the technical and soft skills is an extremely valuable person for any company.

Lincoln Tech’s Computer Systems Support Technician (CSST) training program has been designed to prepare you to enter the IT industry as a skilled support technician. In this program, you will learn the fundamentals of information technology and networking, and then build upon this skillset. From computer repair and support, to advanced networking techniques, this program prepares you to be a well-rounded technician. The CSST program also provides a 180-hour externship. This valuable experience is the capstone course of the program, and provides you with real-world IT systems experience working with a Lincoln Tech partner. This makes a great asset for your résumé when you enter the field as a technician.

Job Outlook for Rhode Island

The employment outlook for computer user support specialists by state shows that Rhode Island is growing, and the field is expected to grow 11% from 2016 to 2026¹.

Computer Systems Support Program Highlights

• Systems and Support Operations
• Repair and Support of Desktop PC systems
• A Primer on Cloud Computing
• Windows Servers and Support
• Networking with Firewalls and Routing
• Successful Diagnosis of Computer Operating Systems
• Preparation for CompTIA certifications in IT Fundamentals, A+, and Net+
• Externship through Lincoln Tech Partnerships to gain real-world experience

¹ State-specific figures cited above are based on projected annual job openings which refers to the average annual job openings due to growth and net replacement. This data was compiled from the U.S. Dept. of Labor, Bureau of Labor Statistics, for the years 2016-2026, through the Career One Stop website at https://www.careeronestop.org/Toolkit/StateAndLocal/ProjectedEmployment.aspx?soccode=151151&location=Rhode%20Island&dataview=table. Data retrieved on March 25, 2020.

The following career training program is currently available at Lincoln Tech in Lincoln, Rhode Island: