Computer & Network Support Technician - Allentown

CNST107A - Associate in Specialized Technology Degree Program

CIP Code: 11.0901
SOC Code: 15-1142

Day and Afternoon Programs

Lincoln Tech Inc. 2019-02-08T14:45:25-05:00 2019-02-08T16:17:10-05:00 Lincoln Technical Institute, Inc. Lincoln Technical Institute, Inc. Lincoln Tech,Allentown ,Computer & Network Support Technician

Program Objective

The Computer & Networking Support Technician program will provide students with a strong foundation on which to build a successful career in Information Technology. Students will be exposed to the core principles and procedures of networking concepts, office applications, computer hardware and software, and desktop operating systems. They will also be exposed to the unique challenges of the IT business world and become skilled in customer service essentials. This program emphasizes hands-on learning experiences (software and hardware) based on performance based objectives, and incorporates troubleshooting techniques in every course. Upon completion of this program, students will be trained for entry level positions in the IT field as Computer and Information Systems Technicians, Software Support Technicians, Systems Administrator, Computer Support Specialist, Help Desk Support Technician, and other employment in the Information Technology field. Students will be encouraged and eligible to sit for a specific set of industry certifications such as; CompTIA A+, and Network+. Students will be required to complete out-of-class assignment in each course, except externship.


Course Description

This course introduces skills and strategies that will help students be successful in completing their course of study and in entering the world of work. The overall goal of this course is to facilitate a smooth transition to school by engaging the students in curriculum focusing on academic and life skills. Students will make connections with key personnel within the school who will assist with their questions and provide guidance throughout their education. Students learn about time management, financial management, goal setting, learning strategies, career awareness and critical thinking strategies that will provide them with skills to be successful in school and in life. Learning to work well in teams and individually are positive outcomes of the way this course is taught.

Course Description

In this course, students will learn important computer and digital technology concepts and skills necessary to succeed in careers and in life. No prior computer experience is assumed. Students will become familiar with essential concepts, including an introduction to computers and the Internet, and computer hardware and software. Students will learn about computer networks, e-mail, and Internet security and privacy. Skills introduced are essential and valuable for all professions. They include operating systems and file management, word processing, spreadsheets, presentation software, Web research, and personal information management. This course has no pre-requisite.

Course Description

This course provides an overall introduction to the basics of networking and provides students the skill set necessary to work in the IT world. Topics include network essentials, networking operations, and troubleshooting network related hardware, including wireless technologies, routers, hubs and switches.

Course Description

Students enrolled in this course will learn to implement, administer, and troubleshoot current desktop operating systems. Students will become familiar with the operating system, including advanced troubleshooting techniques, and utilize tools to manage the desktop of users in the corporate working world as well as the home computer world.

Course Description

This course will validate knowledge of basic computer hardware and operating systems using hands on training to cover skills such as installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and prevention maintenance as well as elements of soft skills and security.

Course Description

This course will provide students with the ability to perform tasks such as installation, building, repairing, configuration, and troubleshooting, optimizing, diagnosing and preventative maintenance in a context of field service or enterprise environment. Topics will include working within a mobile or corporate environment with a focus on customer service.

Course Description

This course teaches networking based on technology, covering networking concepts using the TCP/IP Protocol as compared to the Open Systems Interconnect (OSI) Model of networking. Instruction will follow a “Layer by Layer” approach common to Computer Networking standards. From network services to advanced routing and switching concepts it also helps students develop the skills necessary to fulfill the job responsibilities of network technicians, network administrators, and network engineers.

Course Description

This course teaches students how to support the unique issues that remote users face. Topics such as accessing email via Outlook Web Access and Outlook Anywhere, Virtual Private Networks, Protecting Data, Wireless Networks and Home Offices will be covered. Tools to aid the Network Professional in supporting remote users will be reviewed.

Course Description

This course provides students with the skills required to meet the challenges students will face as a Microsoft networking professional. Students will be introduced to the tasks to configure and manage a Windows Server environment. Server tasks introduced include all related to hardware performance, user accounts, file storage and backup, services and resources, and security.

Course Description

This course is designed to provide the student with the knowledge and skills in managing and maintaining a Windows network infrastructure. Students will become proficient in the areas of configuring and managing Active Directory, Replication, Domain Structure, DHCP servers & clients, DHCP Relay Agents, DNS servers, WINS servers, Routers, RAS servers, Network Security, Kerberos, NTLM, EFS, IPSec, WebDAV, Authentication Protocols, Group Policies, Security Templates, SUS, TCP/IP Utilities, and Windows monitoring and troubleshooting utilities.

Course Description

In this course students will learn the knowledge and skills needed to manage all Linux distributions. Students will gain knowledge of basic Linux and SLES installations, use the Linux desktop, locate and use help resources, manage directories and files, manage network configurations as well as other basic Linux applications.

Course Description

In this course students will learn network security concepts, strategies, and techniques, and examine theoretical concepts that make the world of security unique. The advancement of network implementation as well as timeless problem solving strategies to security challenges will also be discussed.

Course Description

In this course students will learn network security concepts, strategies, and techniques, and examine theoretical concepts that make the world of security unique. The advancement of network implementation as well as timeless problem solving strategies to security challenges will also be discussed.

Course Description

This course is designed to provide students with exposure to an information technology shop environment. The emphasis is to apply PC support and network configuration skills obtained in previous courses in a hands-on setting. Students will practice documenting work completed in response to work requests.

Course Description

Students will participate in a 90-hour externship in order to foster personal and professional development. The externship will offer students the unique opportunity to apply Information Technology practices and principles learned in a variety of settings under the immediate supervision of a qualified IT professional. Students will be supervised/evaluated by both representatives from the site and a campus representative. Students will build confidence and master skills as entry-level IT professionals through this exposure to a real-world environment.

Course Description

This course focuses on interpersonal and social skills and includes instruction on the topics of personnel psychology; supervisory psychology; and principals of supervision. In addition, this course exposes students to problem solving, decision making, conflict and change management, and group relations in personal and professional settings.

Course Description

This course covers concepts from algebra, geometry, trigonometry, and statistics, and applications relevant to these topics. Topics include but are not limited to: unit conversions, basic geometry and fundamental elements of trigonometry including oblique triangles, elementary statistics, and metric measurements. Emphasis is on technically oriented applications and activities to build skills in applied problem solving.

Course Description

This course will help students gain professional writing skills needed to create business documents including reports, letters, emails, and brochures.Includes choosing appropriate information from research and developing a professional tone to ethically connect with the audience, along with format and layout to best distribute information. Additional topics include ethics and purpose in writing necessary in the workplace.

Course Description

In this course, the students will learn about the study of human behavior and social institutions, their roles as individuals in society; in groups and their impact on the social institutions with which they interact. In addition, look at political systems and political behavior and how these concepts relate to individuals in society.

Course Description

This course focuses on major topics, concepts processes and interrelationships of physical phenomena of the world, including, introductions to chemistry, physics, geology and astronomy, and measurements of properties of matter, water, heat and electricity, which will provoke critical thinking skills and highlight how these relationships affect human life and are applicable to the professional workplace.

Course Description

This course focuses on the systematic study of ethical issues in the workplace and public life through active and critical thinking. Includes the application of problem solving by exploring language and perception surrounding the workplace and society. Explores professional application through reasoning and relating all sides of contemporary social dilemmas.

Course Description

This course focuses on the comprehensive study of communication and spans the study of communication and its impact in the work place. Includes instruction in interpersonal, group, organizational, and intercultural communication; theories of communication; critical thinking, argumentation, and persuasion; written communication; electronic media; media and culture; effects of mass media; media criticism; and methods of inquiry; mass communication/media studies, old and new media technologies, and social and professional applications.




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Lincoln Scholarship