Computer Systems Support Technician
The need for computer systems support skills spans all sectors of both the US economy and the global economy. The skills for this role are varied, but a great formula for success combines the understanding of technical computer issues and excellent people skills. Computer support technicians not only install and maintain hardware and software, they also might be called upon to train the user in its operation. A technician who is excellent at both technical and soft skills is a very valuable person for a company to have as an employee.
Lincoln Tech’s Computer Systems Support Technician training program (CSST) is designed to prepare you for entering the IT industry as a skilled support technician. It is within this program that you will learn the fundamentals of information technology and networking, and this will be the skillset upon which you can build an excellent career. From PC repair and support, to advanced networking practices, this program prepares you to be a well-rounded technician. The CSST program also provides a 180-hour externship. This unique experience is the final course of the program, and the graduating student earns real-world IT systems experience with a Lincoln Tech partner before entering the field as a salaried technician.
Job Outlook for Massachusetts
The employment outlook for computer user support specialists by state shows that Massachusetts is growing. The Computer User Support Specialist field is expected to grow 10% from 2016 to 2026, which adds just over 17,000 new positions to the state’s economy1.
Computer Systems Support Program Highlights
- Operating Systems and Support
- Computer Repair and Support
- A Cloud Computing Primer
- Windows Servers and Support
- Networking with Routing and Firewalls
- Troubleshooting Computer Operating Systems
- Preparation for CompTIA certifications in IT Fundamentals, A+, and Net+
- Externship through Lincoln Tech Partnerships for Real-World Experience
1State-specific figures cited above are based on projected annual job openings which refers to the average annual job openings due to growth and net replacement. This data was compiled from the U.S. Dept. of Labor, Bureau of Labor Statistics, for the years 2016-2026, www.careeronestop.org, captured on February 10, 2020.
The following career training program is currently available at Lincoln Tech in Somerville, Massachusetts: